Badminton is a sport for everyone. And at Badminton England we want to make our sport the most inclusive and accessible sport in the country.

We are at the heart of a thriving badminton community to nurture a lifelong passion for our sport, consistently performing and delivering inspirational moments, openly attracting everyone who wants to get involved in our sport - whatever age, ability or gender. Our people love playing, watching and supporting badminton and we want to grow our badminton community - players, coaches, schools, clubs, counties, leisure operators, volunteers and fans.

We do what matters; we are courageous and honest, always putting the best interests of badminton first.

We include intentionally; we create safe and connected environments that welcome open and diverse views.

We play for each other; we listen, respond to feedback and celebrate the successes of our sport and communities.

We always aim to do today brilliantly; we innovate and constantly challenge the status quo through collaboration, active listening and encouragement of others.

With more than a million players playing badminton every month in England, badminton is the nation’s most played racket sport and the sixth biggest sport overall in this country. Quite simply, we want to inspire everyone to play more, support the sport and love, live and breathe badminton.

Our home is the National Badminton Centre (NBC) in Milton Keynes and, through our staff team, we are making this a great place to work, rest and play. An accredited Elite Training Centre, the NBC is the home of badminton in England and is set for a modern new look…..where the best talent is nurtured and elite athletes are developed to compete and represent England and Great Britain on the world stage. And yet it is so much more. Of course we host world-class badminton courts open to clubs, coaches and the wider badminton community. However, we are also home to public and professional gym facilities, fitness suites and a spin studio, meeting rooms, a popular three-star 25-room hotel, a sports bar, a small restaurant and we even host the National Badminton Museum - all open to the public.’ We are also very proud to host our flourishing para-badminton programme in Sheffield at the English Institute of Sport. A dedicated team work tirelessly from our second home in South Yorkshire to ensure elite badminton remains a sport for everyone.

As part of the package, Badminton England offer 25 days’ holiday (rising with length of service), free gym membership for you and a partner, a cycle-to-work scheme, a pension scheme, a health cash back plan, private medical insurance, learning and development opportunities as well as legal, medical and wellbeing advice through our employee assistance programme.

Do you want to come and join us in making badminton the most inclusive and accessible sport in England? Come and join a thriving team of staff, and help us grow every aspect of our sport and achieve our strategic vision.

Title:

Development Team Administrator

Team:

Sport Directorate

Responsible to:

Head of Development

Responsible for:

N/A

Office Location:

National Badminton Centre, Milton Keynes

Salary:

£15,514 - £17,537 (for 24 hrs a week)- £23,000-£26,000 FTE

Hours:

24 hours a week (hours of work per day are flexible)

Role summary:

The purpose of this role is to support the smooth operation and administration of the development team at Badminton England, and to act as the main point of contact for administration for our national leads and regional managers enabling them to offer the highest standard of service at all times. This role sits within the development department within the Sport Directorate

Responsibilities:

• Support the delivery of the Badminton England’s programmes and projects through effective administrative support in a proactive and customer service orientated approach

• Administer our development fund applications working with the local community to ensure agreements are maintained and SLA’s are upheld.

• Support with the administration of National Schools Competition

• Provide accurate reporting and support for the development team where required to enable the team to effective deliver against the Badminton England Strategy

• Fulfil orders and stock distribution from National Badminton Centre

• Support Development Team through managing communication channels

• Support the team with insight provision

Who we are looking for?

This is an exciting opportunity for an individual with a passion for making a difference and ensuring that everyone involved in badminton delivers and receives a high-quality experience that is welcoming, safe, accessible and inclusive.

You will have:

• Passion for delivering outstanding customer service - previous experience with telephone customer service is desirable
• Excellent communication skills (verbal and written)
• Highly proficient in all MS office programmes
• The ability to pick up new systems quickly and effectively
• Strong organisational skills and ability to deliver on SLAs in a busy environment
• The ability to communicate with a range of audiences
• Excellent planning and organisational ability
• The ability to work effectively under pressure.
• The ability to solve problems and make sound judgements using data and evidence.
• Meticulous attention to detail.
• The desire and passion to make a difference.
• Values aligned with Badminton England’s