Job title: Programme Manager

Team: Development

Responsible to: Head of Development

Office location: Remote

Salary: £30,000-35,000

Hours: Part time - 24 hours/3 days per week (flexible hours)

Contract: Fixed-term contract (12-months)

Badminton is a sport for everyone and at Badminton England we want to make our sport the most inclusive and accessible sport in the country.

We are at the heart of a thriving badminton community to nurture a lifelong passion for our sport, consistently performing and delivering inspirational moments, openly attracting everyone who wants to get involved in our sport - whatever age, ability or gender.

Our people love playing, watching and supporting badminton and we want to grow our badminton community - players, coaches, schools, clubs, counties, leisure operators, volunteers and fans.

• We do what matters; we are courageous and honest, always putting the best interests of badminton first.
• We include intentionally; we create safe and connected environments that welcome open and diverse views.
• We play for each other; we listen, respond to feedback and celebrate the successes of our sport and communities.
• We always aim to do today brilliantly; we innovate and constantly challenge the status quo through collaboration, active listening and encouragement of others.

With more than a million players playing badminton every month in England, badminton is the nation’s most played racket sport and the sixth biggest sport overall in this country. Quite simply, we want to inspire everyone to play more, support the sport and love, live and breathe badminton.

Our home is the National Badminton Centre (NBC) in Milton Keynes, and, through our staff team, we are making this a great place to work, rest and play. An accredited Elite Training Centre, the NBC is the home of badminton in England and is set for a modern new look…..where the best talent is nurtured, and elite athletes are developed to compete and represent England and Great Britain on the world stage. And yet it is so much more. Of course we host world-class badminton courts open to clubs, coaches and the wider badminton community. However, we are also home to public and professional gym facilities, fitness suites and a spin studio, meeting rooms, a popular three-star 25-room hotel, a sports bar, a small restaurant and we even host the National Badminton Museum - all open to the public.’ We are also very proud to host our flourishing para-badminton programme in Sheffield at the English Institute of Sport. A dedicated team work tirelessly from our second home in South Yorkshire to ensure elite badminton remains a sport for everyone.

As part of the package, Badminton England offer 25 days’ holiday (pro-rata, and rising with length of service), free gym membership for you and a partner, a cycle-to-work scheme, a pension scheme, a health cash back plan, private medical insurance, learning and development opportunities as well as legal, medical and wellbeing advice through our employee assistance programme.

Do you want to come and join us in making badminton the most inclusive and accessible sport in England?

Come and join a thriving team of staff and help us grow every aspect of our sport and achieve our strategic vision.

The Role

Badminton England’s programmes are central to the key objectives for badminton to become the most inclusive sport. We are looking for a motivated, passionate and innovative individual to join our team and expand/deliver our Shuttle Stars Programme further into our community.

By understanding the needs of our community and players, you will lead on the growth and development of Shuttle Stars. You will be responsible for a significant expansion of the programme ensuring the deployment across the community commercially to maximise the number of participants and reach of the sport.

For more information on shuttle stars, please visit the Badminton England website or visit this link: Shuttle Stars is launched!

Responsibilities

• Lead the co-ordination/ delivery and implementation Shuttle Stars programme – taking it from its current position in the live pilot phase to successful nationwide rollout and establishment as one of the nation’s leading junior sports programmes in partnership with Regional Managers and national officers

• Establish Shuttle Stars programmes as follows: 90 club environments, 90 leisure operator environments and 1600 participants

• Lead programme development, co-ordination of delivery and roll out of Shuttle Stars utilising customer and stakeholder insight to ensure an excellent participant experience and a sustainable business model for deliverers.

• Ensure effective, affordable systems and processes are in place to underpin the Shuttle Stars programme.

• Identify, build and maintain excellent relationships with key partners and stakeholders that support delivery of Shuttle Stars.

• Ensure that insight is utilised effectively across Shuttle Stars so that customer journeys are simple, clear, effective and efficient and programmes evolve to meet their needs.

• Ensure that effective systems are implemented and maintained that enable efficient programme management and the collection of data.

• Fully realise the commercial opportunities of Shuttle Stars to drive revenue and ensure long-term sustainability of the programmes.

• Line manage direct reports in line with the Badminton England values and to support their growth and development.

Who are we looking for?

This is an exciting opportunity for an individual with a passion for making a difference and the skills and experience to roll out major sports programmes ensuring the delivery of a great participant experience and long-term financial sustainability.

You will have: 

• Proven and significant experience of leading the development and implementation of successful national sports programmes (or similar).
• A track record of delivering impact through product or programme development/implementation.
• Excellent knowledge/understanding of the sporting landscape with contacts and relationships that support the growth of the programmes.
• A track record of implementing systems for customer insight and utilising the results to inform programme development.
• Proven experience in leading and managing people and the ability to work as part of a wider team.
• Excellent project management skills.
• Excellent negotiation, interpersonal, influencing and relationship management skills.
• The ability to communicate with a range of audiences.
• Proven commercial acumen with the ability to develop solutions that enable sport development programmes to become financially sustainable.
• Excellent planning and organisational ability.
• The ability to make decisions and work effectively under pressure.
• The ability to solve problems and make sound judgements using data and evidence.
• The desire and passion to make a difference.
• A values orientation with alignment to Badminton England organisational values.